HEARTFELT WELLNESS
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Massage Membership FAQ

What is a massage membership?

A massage membership is a monthly wellness plan designed for clients who want consistent bodywork. Members receive one massage per month at a preferred rate, along with priority booking and added flexibility.

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What membership options are available?

Essential Care Membership – $90/month
• One 60-minute massage per month
• Option to upgrade to 75 or 90 minutes
• Priority booking


Deep Care Membership – $120/month
• One 90-minute massage per month
• Best value for deeper, therapeutic work
• Priority booking


Memberships are billed monthly and are month-to-month.

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Can I choose 75-minute sessions?


Yes.
Members may upgrade their session at the time of booking:

  • 60 → 75 minutes: +$15
  • 60 → 90 minutes: +$30


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How does booking work?


Once enrolled, members may book their session by selecting a Member Massage service when scheduling online, or by contacting me directly for assistance. Priority booking is always given to active members.


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Do unused sessions roll over?


Yes, with limits to keep schedules fair and consistent.
  • One unused session may roll over for up to 2 months
  • Maximum of one session may be banked at a time
  • Sessions have no cash value and are non-transferable


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What is the cancellation policy?


A minimum of 24-hour notice is required for cancellations or rescheduling.
Late cancellations or no-shows will be counted as a used session.


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Is there a minimum commitment?


No. Memberships are month-to-month and may be canceled at any time before the next billing date.


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Can I pause or cancel my membership?


Yes. You may cancel your membership through Square or by contacting me prior to your next billing date. Already billed months are non-refundable.


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Are memberships transferable?


No. Memberships and sessions are for the enrolled client only and may not be shared or transferred.


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Is there a limit to how many members you accept?


Yes. Because I work solo, memberships are limited to ensure availability and quality of care. Once capacity is reached, a waitlist will be available.


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Who are memberships best for?


Massage memberships are ideal for clients who:


  • Receive massage regularly
  • Want consistent self-care
  • Prefer priority booking
  • Appreciate locked-in pricing

We Would Love to Have You Visit Soon!


Hours

By Appointment Only

Telephone

443-653-6439 

Email

[email protected]
  • Home
  • About your Practitioner
  • Offerings
    • Massage Therapy
    • Prenatal/Postpartum Care
  • Book An Appointment
  • Promotions
  • Benefits of Massage
  • Contact Me
  • Frequently Asked Questions
  • Testimonials
  • Gift Certificates